Rental Policy

RENTAL RATES: Rental rates are based on time out, whether used or not used and are based on a one-day usage. You may pick up one day prior to your event and return one day after during normal business hours. Special rates are available for longer periods.

RESERVATIONS: A 50% security deposit is required to secure a reservation. We accept cash, personal check and major credit card (Visa, MC , Discover & Amex). A valid drivers license is required on all rentals. Corporate accounts must adhere to the same policy unless an account has been set up and a PO issued.

CANCELLATIONS: Two weeks notice is required on all cancellations to receive a full refund. All orders cancelled with less than 14 days notice will forfeit their 50% deposit. Orders cancelled less then 48 hours before day of pick up or delivery will be responsible for the entire contract amount.

DELIVERY: Delivery may be available based on minimum orders and distance from the store for a fee. Delivery is to ground level (garage or loading dock within close proximity to the delivery vehicle) during normal business hours. Pre-arrangement and additional fees are required for deliveries before or after normal business hours or to remote or difficult locations (ie, back yards, decks, elevators, etc).

PICK UP: All equipment must be rinsed free of all food, repacked in same containers as received and returned to delivery location. Tables & chairs should be folded and stacked neatly ready for pick up in a single location. Please make sure we have correct contact information for pick up day.

LOSS & DAMAGE: Please be aware that the customer is responsible for all equipment until returned to our store or picked up by our staff. Keep all items out of bad weather and secure. You are responsible for all equipment missing or damaged at replacement costs.

SET UP & TAKE DOWN: Set up and take down of rental equipment may be available at a reasonable charge. Prior arrangements MUST be made for this service to allow proper time.

Payment of deposit constitutes acceptance of The Rental Place policies and conditions. See contract for complete details.

THANK YOU FOR YOUR BUSINESS!